Terms of Carriage
Martin Furey Ltd
General Conditions of Carriage
These General Conditions of Carriage are the conditions on which Martin Furey Limited T/A TheBus carries any person and their property and these conditions shall apply to each ticket issued by Martin Furey Limited. T/A TheBus. Any person who travels on a Martin Furey Ltd. T/A TheBus service shall be considered to have agreed to be carried on these General Conditions of Carriage.
PASSENGER RESPONSIBILITIES
You must check your ticket: You must check your ticket for errors as soon as you receive it. Tickets are issued to you in person when boarding TheBus; you should check your ticket at that time and bring any errors immediately to the attention of the person who issued the ticket to you. If your ticket was delivered by any other method, then you must inform us of any errors no later than 2 working days after you receive your ticket and, in any event, prior to the stated departure time of the service.
You must travel with your ticket: You must take your ticket whenever you travel on a service and you must produce your ticket for inspection when asked. If you do not take your ticket with you when you travel, or do not produce your ticket when asked you will be considered to have travelled without a ticket. If you do not have a ticket when boarding, and subject to seats being available, a ticket must be purchased from the driver.
You must travel with a valid ticket: You must produce a valid ticket to travel. If a ticket is spoiled or tampered with, it will be invalidated. The Company reserves the right to refuse to issue a replacement ticket in such circumstances.
Lost Tickets: The Company will not replace lost, mislaid or stolen tickets. You will be required to purchase a new standard fare ticket to enable you to travel.
Make sure you are on the correct service: You are responsible for boarding and getting off the service at the correct destination.
If you board the wrong service the company is not obliged to provide a full refund. Each service must stay on the scheduled route and will not detour into small towns to cater for a passenger who has boarded the incorrect service. Passengers who have boarded the wrong service will have to travel to the next scheduled stop if the driver feels it is unsafe for the passenger to get off the vehicle or if the driver feels it is unsafe to stop the vehicle on the side of the road.
You should arrive at the boarding point for a service at least 15 minutes prior to the timetable departure for that service. The Company may give your seat to another passenger if you arrive later than the scheduled check in time, in which case you will be considered to have missed the service. The Company shall not be liable for any loss in such circumstances.
Seat Belts: All passengers must wear at all times, the seat belts provided by TheBus.
Connections and Refreshment Breaks: We recommend you allow plenty of time for a service to arrive, in time to connect with other forms of transport provided with other carriers. Where such forms of transport involves air travel we recommend you allow at least 1 hour before your flight check in time. The Company shall not be liable for any loss, delay or expense arising as a result of such circumstances outside our control.
Transfer of Luggage: If you have to change from one coach to another you will be responsible for transferring yourself and your luggage between coaches.
Our Sligo – Dublin service does not include a refreshment break. If you leave the coach during a short halt, you must return to the coach punctually within the time allowed for the halt. The Company shall not be obliged to hold up the coach for you, and the company shall not be liable to you, if you miss the coach because you return later. The Company will not reimburse any additional costs you may incur as a result of you missing the coach.
COMPANIES RESPONSIBILITIES
Our obligation to carry you: It is our obligation to carry you and your permitted luggage on the journeys permitted by your ticket, on and subject to these General Conditions of Carriage and any Special Conditions. We will make reasonable efforts to carry you with the minimum discomfort and inconvenience.
The advertised running times for any individual service can be effected by events outside our control such as road works, traffic accidents, adverse weather conditions, unforeseen congestion etc, but we will use reasonable endeavors to minimize any disruption to your journey.
Martin Furey Limited. T/A TheBus, services may be subject to alternation or cancellation without notice for reasons beyond the control of Martin Furey Ltd. T/A TheBus intending passengers are therefore advised to enquire before setting out on their journey for the latest information concerning services.
The Company shall have no liability for circumstances beyond our control: The Company shall have no liability for any delay or failure to carry you, or breach of contract, where caused by a circumstance beyond our reasonable control, which shall be deemed to include but not limited to vehicle mechanical difficulties, accidents causing delays on the service route, exceptional severe weather conditions, fire and/or damage at a coach station, compliance with requests of the Gardai, customs or other government officials, deaths and accidents on the road, problems caused by other passengers, vandalism, terrorism and acts of God.
Our maximum liability to you: Our maximum liability to you for any reasonable and foreseeable loss, damage or liability which you may suffer or incur as a result of our failure to carry you, our delay in carrying you ,breach of our contract to carry you, our negligence in connection with carrying you, or the deliberate or negligent acts or omissions of any of our officers, employees, agents, representatives or sub-contractors, shall be limited to reimbursing you for the reasonable cost of alternative travel to such destination.
TICKETS: We agree to carry you and your luggage on the journey permitted by your ticket, on and subject to these General Conditions of Carriage and any Special Conditions applicable to your ticket.
Your Ticket: Your ticket is a record of our agreement to carry you or to arrange for your carriage.
Your ticket is non-transferable and may only be used for whom it has been bought.
Discounted & Promotional Tickets are non refundable and non transferrable.
Carriage of children and young person’s: We will not be obliged to carry any child less than 14 years old unless that child is accompanied by a responsible person aged 16 or over. Please contact our office regarding fares for children less than four years of age
Concessionary Travel Scheme: Martin Furey Ltd T/A TheBus does not accept the free travel-pass
Validity of your ticket: All return tickets issued are weekly return tickets. Please request a monthly return if you require one. There is a one euro extra charge for a monthly return ticket.
Luggage
Prohibited Luggage: The Company is not obliged to carry any of the following items of luggage and passengers may not bring them onto the coach – any weapons, drugs or solvents (other than medications), live or dead animals, fish or insects.
Our liability for loss or damage to luggage: The Company does not accept liability for loss or damage to the passengers luggage or to any possessions of the passenger (however caused), unless such loss or damage is proven to have been causes by the negligence, breach of duty of statutory duty of the company.
In the event of the company being proven liable for loss or damage under this clause the liability shall be limited to a maximum of €100 per passenger. You should insure your luggage, especially if you are carrying valuable items with reputable insurers against all usual and normal risks of loss or damage, to the full replacement value of the luggage, with no access.
Lost Luggage
Our liability for lost luggage: If we are notified that you have left behind or lost any of your luggage on a coach or at a station we shall take reasonable care of that luggage when it is located. If you have not collected your lost luggage within 14 days of our receiving or finding it, we may dispose of your luggage in any manner we wish. We shall be entitled to open and examine any left luggage or lost luggage. If there any items which we consider are dangerous or perishable, or otherwise unsuitable for storage, we shall be entitled to dispose of those perishable items within 48 hours of our receiving or finding such items. If you find any property of any other person on any coach or at any station, you must hand it over to us immediately. If you find any property on any coach you shall hand it over to the driver where possible.
Refunds: No refunds will be made on partially used tickets under any circumstances. Any refunds being made by the company must be collected from our office within 7days of purchasing the ticket. Our drivers and representatives cannot give a refund on any of our services and you can only claim a refund from the Management of Martin Furey Ltd T/A TheBus. If it is not possible for you to collect a refund from our office within 7days you must send us in writing that you wish to claim a refund, once considered and if agreed this refund must be collected within 14days from our office. No refund will be given outside that time period.
Vehicle Facilities: TheBus offers extra vehicle facilities such as Free WiFi, Toilet on-board and air conditioning. Over flow vehicles to cater for the extra passengers on our busy services may not include Toilet or WiFi. The company does not give a discount or refund in such instances. Martin Furey Ltd T/A TheBus will always provide clean luxury vehicles should there be a need for a need for over flow vehicles. These over flow vehicles will be on standby and we do our very best to keep delays to a minimum.
General terms:
Passengers are not permitted to:
• Smoke either on the coach or at any coach station
• Bring onto the company’s vehicles or have in their possession when on them, intoxicating liquor for the purpose of consuming the same
• Consume intoxication liquor on the company’s vehicles
• Bring onto the company’s vehicles or have in their possession when on them any medical products other than for medical purposes within the meaning of the Misuse of Drugs Act 1977
• Remain on a vehicle when directed to leave by the driver or other company official on the grounds that he/she is causing a nuisance
• Animals other than guide dogs accompanying registered blind persons and hearing dogs accompanying deaf persons, will not be carried on the Company’s services
For more information you can email us info@thebus.ie or Call us on 071-9163092